Privacy Policy

At DESHA FASHION, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your information.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full name
• Mobile phone number
• Email address
• Delivery address
• Billing information
• Order and purchase details
• Product preferences and interactions with our website
• Information you provide when contacting us through WhatsApp, social media, or other communication channels

We only collect information that is reasonably necessary to provide our services.

2. How We Use Your Information

We may use your information to:

• Process and confirm your orders
• Arrange product delivery
• Contact you regarding your order
• Respond to customer inquiries
• Provide customer support
• Process payments where applicable
• Send important order-related notifications
• Improve our website, products, and services
• Prevent fraudulent or unauthorized activities
• Provide relevant offers and promotional communications where permitted

3. Order and Delivery Information

When you place an order with DESHA FASHION, information such as your name, phone number, delivery address, and order details may be shared with trusted delivery or logistics partners when necessary to complete your order.

We do not sell your personal information to delivery companies or other businesses.

4. WhatsApp and Other Communication Channels

If you choose to contact us or place an order through WhatsApp or another communication platform, information shared through that platform may also be subject to that platform's own privacy policy and terms.

DESHA FASHION uses such platforms only to communicate with customers and provide customer service or order-related assistance.

5. Payment Information

Depending on the payment method available on our website, payments may be processed through third-party payment providers.

DESHA FASHION does not intentionally store complete card numbers, CVV numbers, passwords, or other sensitive payment credentials on our own systems.

Payment information may be handled directly by the relevant payment provider according to its privacy and security practices.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies may help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand how visitors use our website
• Improve website performance
• Provide a better shopping experience

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Website Analytics

We may use analytics and similar technologies to understand website traffic, customer interactions, and website performance.

This information may help us understand which products and pages are popular and improve our online store.

8. Third-Party Services

Our website may use trusted third-party services such as:

• Payment providers
• Delivery and logistics providers
• Website hosting services
• Analytics services
• Communication platforms
• Social media services

These services may process information according to their own privacy policies. We only use third-party services when they are reasonably necessary for operating and improving our business.

9. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no online system can be guaranteed to be completely secure.

10. Data Retention

We may retain customer information for as long as reasonably necessary to:

• Complete orders
• Provide customer support
• Maintain business and transaction records
• Resolve disputes
• Meet applicable legal or regulatory requirements

When information is no longer reasonably required, we may securely delete or anonymize it.

11. Children's Privacy

Our website is not intentionally designed to collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and take appropriate action.

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request information about personal data we hold about you
• Request correction of inaccurate information
• Request deletion of information where applicable
• Ask how your information is being used
• Opt out of certain promotional communications

To make a privacy-related request, please contact DESHA FASHION using the contact details provided on our website.

13. Marketing Communications

If you choose to receive promotional communications from us, we may send information about:

• New arrivals
• Special offers
• Discounts
• Promotions
• Seasonal collections

You may request to stop receiving promotional communications at any time. Order-related communications may still be sent when necessary to complete or manage your order.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

We will make reasonable efforts to respond to privacy-related requests within an appropriate period.