1. Introduction

Welcome to Deshi Fashion. These Terms & Conditions apply when you visit deshifashion.store, create an account, or purchase products from us. By using our website or placing an order, you agree to these terms.

If you do not agree with any part of these terms, please stop using our website. We may update these terms when necessary, and the latest version published on this page will apply.

2. Orders & Payments

After you place an order, you will receive an order acknowledgement. An order is accepted only when we confirm it. We may contact you to verify order details before processing.

• Please provide accurate contact, delivery and billing information.
• Orders are subject to product availability and payment confirmation.
• We may cancel or refuse an order affected by an obvious error, suspected fraud or unavailable product.
• Available payment methods will be shown during checkout.

3. Pricing

Unless stated otherwise, prices are displayed in Sri Lankan Rupees (LKR). Delivery charges and any other applicable costs will be shown before you complete checkout.

We may update prices and promotions without prior notice. If an obvious pricing error affects an order, we will contact you before processing it.

4. Shipping & Delivery

Estimated delivery times are provided as a guide and may change due to location, courier delays, public holidays, weather or circumstances outside our control. Please check that your delivery address and phone number are correct before submitting your order.

Risk in the products passes to you when the order is delivered to the address provided. Please contact us promptly if your parcel is delayed, damaged or appears to be missing.

5. Returns & Exchanges

Return or exchange requests must follow our current Returns & Exchanges Policy. Products should be unused, unworn, unwashed and returned with original tags and packaging, unless the item is faulty.

For hygiene and safety reasons, certain items may not be returnable. Sale items, custom-made products and items damaged through misuse may also be excluded where permitted by law. Please contact us before returning an item.

6. Product Information

We make reasonable efforts to display product colours, measurements and details accurately. Actual colours may vary slightly depending on lighting, photography and your screen settings. Handmade or produced-to-order garments may have small variations.

Please review the product description and size guide before ordering. If you need sizing assistance, contact us before completing your purchase.

7. Privacy

We use personal information to process orders, provide customer support, improve our services and meet legal obligations. Please read our Privacy Policy for details about how information is collected, used and protected.

You are responsible for keeping your account password secure and for activity performed through your account.

8. Contact Us

If you have a question about these terms, an order or a product, please contact Deshi Fashion using the details on our Contact Us page.